Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use a 222y account — including how deposits and withdrawals through JazzCash, Easypaisa, and Raast are handled, and what we each expect from the relationship.

JazzCash & Easypaisa wallet termsRaast payment rulesAccount eligibility conditionsDispute and closure processPakistan-region access rules
222y Terms That Cover How Your Account Works
HOW WE OPERATE

How 222y Handles Your Account Under These Terms

We built these terms to be readable, not buried in legal language. Here is how the key commitments work in practice — covering your data, your wallet, your account access, and how you can request changes.

Data We Hold

We collect only what is needed to run your account — your contact details, wallet identifiers for JazzCash, Easypaisa, or Raast, and transaction history. We do not sell this data.

Account Security

Login is protected by OTP verification on your registered mobile number. If you suspect unauthorised access, contact support immediately to lock your account.

Data Retention

Transaction records and account data are retained for the period required under applicable rules. After account closure, residual data is held only as long as legally necessary.

Requesting Changes

To correct account information or request data removal after closure, contact us via live chat or email with your account ID and the specific change you are requesting.

CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For wallet disputes involving JazzCash, Easypaisa, or Raast, have your transaction reference ready before you get in touch — it speeds up the review significantly.

Live Chat Available directly from your account dashboard. Use this for urgent terms queries or to flag a transaction you believe was processed incorrectly.
Email Support Send detailed account or policy questions to our support address. Include your account ID and the relevant transaction reference for faster handling.
Help Centre Our help centre covers common terms questions including account closure, wallet linking, and what happens when a transaction is disputed.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and access in Pakistan.

Yes. These terms cover all payment methods on your account, including JazzCash, Easypaisa, and Raast. Each confirmed wallet transaction is subject to the same rules.

We will notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

We may suspend or permanently close an account that breaches these terms. Any confirmed wallet balance at the time will be handled according to our closure process.

Raise it with support within seven days of the transaction date. Have your JazzCash, Easypaisa, or Raast reference ready. We will review and respond through your registered contact.

Access depends on local law and eligible regions. We do not make blanket availability claims — use the platform only where your local rules permit it.

Contact us via live chat or email after closing your account. Include your account ID and your specific request. We retain data only as long as applicable rules require.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.